Welcome to Go Holidays! Before utilizing our services, please review the following terms and conditions carefully.
Booking and Payments:
· By booking a tour package or service with us, you agree to pay the specified deposit or full payment as outlined in your booking confirmation.
· Payments can be made via bank transfer, credit card, or other agreed-upon methods. All payments must be made in the currency specified by Go Holidays.
· Prices are subject to change based on factors such as currency fluctuations, changes in government taxes or levies, and supplier costs. We will inform you of any price changes before finalizing your booking.
Cancellations and Refunds:
· Cancellation policies vary depending on the tour package or service booked. Please refer to your booking confirmation for specific cancellation terms.
· Refunds, if applicable, will be processed according to the cancellation policy outlined at the time of booking.
· Go Holidays reserves the right to cancel a tour or service due to unforeseen circumstances. In such cases, we will provide a full refund or offer an alternative tour/service, subject to availability.
Travel Documents and Insurance:
· It is your responsibility to ensure that your passport is valid for 6 months from the date of travel, that you hold the necessary visas, and any other required travel documents for your tour.
· We strongly recommend purchasing travel insurance to cover unexpected events such as tour cancellations, medical emergencies, and lost luggage.
Health and Safety:
· Go Holidays is committed to ensuring the health and safety of our clients. However, we cannot be held liable for any injuries, illnesses, or accidents that may occur during your trip.
· It is your responsibility to familiarize yourself with any health and safety guidelines provided by local authorities and to take necessary precautions while traveling.
Liability:
· Go Holidays acts only as an intermediary between you and the various suppliers providing services such as transportation, accommodation, and tours.
· We are not liable for any loss, injury, damage, delay, or inconvenience caused by any third-party supplier.
· Our liability is limited to the amount paid for the services booked through Go Holidays.
Amendments to Terms and Conditions:
· Go Holidays reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
By booking a tour or service with Go Holidays, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us.
Go Holidays
Address: 209, 1st Floor, Srimath Anagarika Dharmapala Mw, Colombo 07
Email: Holidays@goholidays.lk
Mobile Work: (+94)77 326 8551
Web: https://goholidays.lk